At AzarTubes, we are committed to providing reliable and efficient shipping for your packaging needs across the USA. This policy outlines our shipping practices.
1. Shipping Destinations
We currently ship to businesses located within the contiguous United States. We may be able to accommodate shipments to Alaska, Hawaii, or other US territories on a case-by-case basis. Please contact us at info@azartubes.com to inquire about shipping to these locations.
We do not currently offer international shipping.
2. Shipping Methods
We utilize reputable carriers to ensure your orders are delivered safely and efficiently. The available shipping methods and carriers may vary depending on the size, weight, and destination of your order. Common carriers we use include [List examples, e.g., FedEx, UPS, USPS, freight carriers].
Expedited shipping options may be available at an additional cost. You will be able to select your preferred shipping method during the checkout process.
3. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, the shipping destination, and the selected shipping method. You can view the estimated shipping costs for your order in the shopping cart or during the checkout process before finalizing your purchase.
4. Order Processing Time
Orders are typically processed within 15 to 20 business days after your order is placed and payment is confirmed. Please note that processing time does not include weekends or holidays.
Orders placed after 2:00 PM EST or on weekends/holidays will begin processing on the next business day.
During peak seasons or promotional periods, processing times may be longer. We will endeavor to communicate any significant delays.
5. Estimated Delivery Time
Estimated delivery time begins after your order has been processed and shipped. The estimated delivery time will depend on the shipping method selected and the destination.
- Standard Shipping: Estimated delivery within 10 to 20 business days after shipping
Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment directly through the carrier’s website.
7. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping costs.
8. Shipping Damage or Loss
While we take great care in packaging your orders, damage or loss can occasionally occur during transit.
- Visible Damage: If you notice any visible damage to the packaging upon delivery, please note it with the carrier if possible and take photographs before opening the package.
- Concealed Damage or Loss: If you discover concealed damage or believe your shipment is lost, please contact our customer service team within 15 days of the estimated delivery date or receipt of the damaged goods.
Please retain all original packaging and damaged items as they may be required for filing a claim with the carrier. We will work with you to resolve the issue, which may involve filing a claim with the carrier, arranging for a return, or sending a replacement.
9. Split Shipments
Depending on the items ordered and their availability, your order may be shipped in multiple packages. You will receive a shipping confirmation and tracking number for each shipment.
10. Contact Us
If you have any questions about our Shipping Policy or your shipment, please contact us at: